Reconciling Credits

Once the invoice is saved, your requested credit will be listed in the Credit Reconciliation window. Many times your suppliers may lose or forget about a credit that was requested. Optimum Control will allow you to constantly remind them until the credit is received.

  Credits entered manually will not appear in the credit reconciliation window.

 

To Reconcile Outstanding Credits

 

1. From the Upper Menu, click Purchasing | Credit Reconciliation.

2. The Credit Reconciliation window will open.

3. Click Outstanding Credits to review all credits from Suppliers. Click OK.

4. Select the Supplier from the drop down menu that you have received the credit from.

5. Highlight the credit and click the Received box.

6. Click Reconcile.

7. Enter in the Credit #, date Received and the Credit Total.
    The credit must balance before it can be saved.

8. Click Process.

9. You will receive a message, Credit posted successfully.

10. Click Close.

To review the credit, click Invoice and look for type “R”, this credit will now appear on your invoice reports.

To Enter a Manual Credit (one in which you have not requested any credits) See Entering Credits