Problem: I saved my sales mix on the wrong date OR I saved it twice.
Solution: Click on sales mix window and highlight the sales mix in question. Right click to change the date or if it has been saved twice, highlight the duplicate sales mix and click Delete. Then click Save.
Problem: I cannot import from my POS, the program says no sales were imported.
Solution: There could be a couple of issues here. If your configuration is incorrect for the type of POS then probably Optimum will not be able to read it. Call TracRite support to make sure you are configured correctly. Or if the fie is open in notepad or any other program it will not import
OR
Another reason may be that the Dept ID in your store window has a character in it, this will prevent the sales mix import from importing any data that does not contain that character. Open the Store window (Lists, Store) and remove any characters from the Dept ID field.
Problem: I want to look at only one day’s sales mix only.
Solution: Click on the Reports button and choose the Period Product Sales report. When selecting the dates indicate the day you wish to see information for as your “from date” and the same date as your “to date”. Or click Sales mix and double click on the sales you want to see.